FAQ

Points & Redemption

Can I shop with my RP voucher?

Absolutely Yes.

How do i redeem my RP voucher?

Can i use my RP voucher with other promo voucher?

Absolutely Yes.click on the video link

Shipping & Delivery

How long does it take for my order to be delivered?

Within a week after purchase if your payment is successful.

How is the shipping fee calculated?

The total of weight(kg) of the items.

Payments

What are the payment methods available?

iCYCLE Reward Store offer a kind of Payment Methods as shown below:-

  • Credit Card
  • FPX
  • Direct ATM deposit

What is the product's transaction currency?

All products transaction currency will be done in Ringgit Malaysia (RM).

Is my payment secured?

Yes, our payment gateways are secured. senangPay is our payment gateways.

senangPay uses SSL (Secure Socket Layer) for each transaction. Besides that, senangPay do not store sensitive data such as credit/debit card information. Every transaction will require 6 digits 3D-secure code which will be sent to mobile phone for confirmation. senangPay also have an internal “Fraud Detection” team.

Visit http://senangpay.my/faq/ for further info.